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REFUNDS FOR SUBSCRIPTION
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Bronze Card Talk Member
posted
I called to see if they will be issuing refunds since the magazine is no longer being published and I was told they are still deciding this. I do not want a digital subscription since my main reason for getting issues were the promos. I have 2 years left on my subscription since I had faith that this publication would continue. I don't think that this was a last-minute decision
 
Posts: 984 | Location: WESTWOOD NJ | Registered: May 22, 2003Reply With QuoteReport This Post
Silver Card Talk Member
posted Hide Post
quote:
Originally posted by FRANK AMICO:
. . . I was told they are still deciding this.


"We're still trying to figure out if we can get away with stealing from you."
 
Posts: 2388 | Location: Huntsville, AL United States | Registered: November 30, 2002Reply With QuoteReport This Post
Diamond Card Talk Member
Picture of hammer
posted Hide Post
quote:
Originally posted by FRANK AMICO:
I called to see if they will be issuing refunds since the magazine is no longer being published and I was told they are still deciding this. I do not want a digital subscription since my main reason for getting issues were the promos. I have 2 years left on my subscription since I had faith that this publication would continue. I don't think that this was a last-minute decision


They should have had this in order straight away. They knew they were cancelling the magazine and people had pre-paid.
 
Posts: 12249 | Location: England | Registered: September 16, 2003Reply With QuoteReport This Post
Gold Card Talk Member
Picture of Graham
posted Hide Post
I emailed Beckett on 18th November with this...

Could you tell me if you have any information about a refund for unfulfilled issues on my subscription now that the magazine will no longer be published?

They replied yesterday with this...

To honor the remaining value of your subscription, Beckett is offering double the months of access to the Non-Sport Update Online Price Guide (Market Data Report + OPG Combo). This digital resource provides access to more than 3.1 million searchable non-sport cards, including pricing for over 1.5 million cards—nearly 400 times more coverage than the print magazine. It is available via both the website and mobile app.

I replied...

Thank you for your reply.
I would like to formally reject your offer of digital access to the price guide as this was not what I subscribed to or wanted. Please refund all outstanding subscription and postage payments.

Let's see where it goes from here.
 
Posts: 3824 | Location: United Kingdom | Registered: April 21, 2004Reply With QuoteReport This Post
Gold Card Talk Member
Picture of Graham
posted Hide Post
quote:
Originally posted by hammer:

They should have had this in order straight away. They knew they were cancelling the magazine and people had pre-paid.


With the reply I got, it really feels like they were playing the long game with the bait & switch in order not to part with any cash that isn't theirs.
 
Posts: 3824 | Location: United Kingdom | Registered: April 21, 2004Reply With QuoteReport This Post
Diamond Card Talk Member
Picture of hammer
posted Hide Post
It's very poor.
 
Posts: 12249 | Location: England | Registered: September 16, 2003Reply With QuoteReport This Post
Gold Card Talk Member
Picture of Graham
posted Hide Post
quote:
Originally posted by hammer:
It's very poor.


It's not as good as that.
 
Posts: 3824 | Location: United Kingdom | Registered: April 21, 2004Reply With QuoteReport This Post
Titanium Card Talk Member
Picture of wolfie
posted Hide Post
normally when a company goes bust you can forget getting your money back but in this case ( as i understand it ) Becket owns the magazine and Becket have not gone bust so there should be no problem giving people a refund of money outstanding.

____________________
Come, it is time for you to keep your appointment with The Wicker Man.
 
Posts: 29128 | Location: wolverhampton staffs uk | Registered: July 19, 2002Reply With QuoteReport This Post
Contest Czar
Picture of barobehere
posted Hide Post
Not with Beckett but with another company when one of their publications was cancelled and I called about a refund they gave me the option of getting another magazine they published, never the option for my money back. I took the other subscription.
 
Posts: 5787 | Location: Meridian, Mississippi | Registered: November 23, 2001Reply With QuoteReport This Post
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