Can anybody help me ? 24 hours ago, out of the blue, I was suddenly unable to log onto hotmail. It claims that my password is incorrect, which is untrue. I tried logging on with multiple computers and phones, but no luck.

When I tried to request a log in code to be sent to my phone, it says that this feature is unavailable at this time, even though it correctly lists my phone number.

I tried sending the code to my work email and it allowed me to reset the password with the code BUT the log in won't recognize the new password !

There seems to be no one to call to help and the on-line troubleshooting page for MSN hotmail doesn't offer anything to assist my situation.

Several other people I know of have had this problem since last week, with no relief in sight

I am completely paralyzed as this is the ONLY email that I've used for 30 years.

Have you tried getting help from Microsoft Support?


https://support.microsoft.com/...l%20or%20Outlook.com