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I never received my December / January copy of NSU
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Picture of AWR
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Looking for some help -- I never received my December / January copy of NSU (With A Christmas Story on the Cover)

I called Beckett a few weeks back and was told my subscription was valid to the end of 2025

Should I continue to wait for it to show up, or is there somebody I can contact about a missed issue

Thanks

Andrew Rupprecht
 
Posts: 386 | Location: Califon, NJ | Registered: October 26, 2004Reply With QuoteReport This Post
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They've just sent me 2 copies of the new issue, one the last of my old subscription and one, I assume is my new subscription despite me asking them to ensure they didn't overlap. Surely they could work it out

This message has been edited. Last edited by: hammer,
 
Posts: 12209 | Location: England | Registered: September 16, 2003Reply With QuoteReport This Post
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I have just received the Feb/Mar issue with the wrong address as I moved at the end of November . I am pretty certain that I contacted Beckett and advised them of the change of address. The address label advises that any change of address should be advised to the publisher. I logged on to the NSU and discovered a change of address option which I have completed, I have tried several times to submit the change but it never appears to go any further and every few minutes the reCAPTCHA button I'm not a Robot option changes and states in red that verification has expired. Clearly the address option does not work.

Harris can you please HELP!

regards

John

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Posts: 2182 | Location: United Kingdom | Registered: October 14, 2001Reply With QuoteReport This Post
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quote:
Originally posted by JOHN LEVITT:
I have just received the Feb/Mar issue with the wrong address as I moved at the end of November . I am pretty certain that I contacted Beckett and advised them of the change of address. The address label advises that any change of address should be advised to the publisher. I logged on to the NSU and discovered a change of address option which I have completed, I have tried several times to submit the change but it never appears to go any further and every few minutes the reCAPTCHA button I'm not a Robot option changes and states in red that verification has expired. Clearly the address option does not work.

Harris can you please HELP!

regards

John


John:

This is not my area any longer (hasn't been for 8 or 9 years) but if you email me all the relevant info - old address, new address, etc. - I will pass it along to the fulfillment area. Thanks.
 
Posts: 13014 | Location: Harrisburg, PA, USA | Registered: November 29, 2000Reply With QuoteReport This Post
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Harris

Email sent and thank you for getting involved.

regards

John

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Posts: 2182 | Location: United Kingdom | Registered: October 14, 2001Reply With QuoteReport This Post
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quote:
Originally posted by H_Toser:
quote:
Originally posted by JOHN LEVITT:
I have just received the Feb/Mar issue with the wrong address as I moved at the end of November . I am pretty certain that I contacted Beckett and advised them of the change of address. The address label advises that any change of address should be advised to the publisher. I logged on to the NSU and discovered a change of address option which I have completed, I have tried several times to submit the change but it never appears to go any further and every few minutes the reCAPTCHA button I'm not a Robot option changes and states in red that verification has expired. Clearly the address option does not work.

Harris can you please HELP!

regards

John


John:

This is not my area any longer (hasn't been for 8 or 9 years) but if you email me all the relevant info - old address, new address, etc. - I will pass it along to the fulfillment area. Thanks.


Harris - we are pleased there is still a Toser involved with NSU, although we do appreciate that this is not your area anymore.
 
Posts: 12209 | Location: England | Registered: September 16, 2003Reply With QuoteReport This Post
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