International Shipping Help

April 15, 2012, 04:08 AM

Cobalt_Blue

Hi, I've just come across a US auction on Ebay where the seller says he'll ship overseas, but when I try to buy or bid on the item Ebay says it cannot be shipped overseas and contacting the seller is prohibited. Can someone please help. Thanks.

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April 15, 2012, 05:57 AM

treksearcher

I've had this problem numerous times and not worked out if there is a way to contact the seller, I'd be interested in finding out if it's possible.

April 15, 2012, 06:42 AM

Cobalt_Blue

Unfortunately there is no way I can contact the seller. I tried to create a US account, but they wanted to confirm my account via phone. As it was a dummy number that leaves me back to square one.

I've had the exact same message before. I realise the seller is new, but there is nothing more frustrating than getting that message. Though I would like to know why it occurs only with some US members and not others. Thanks for replying Treksearcher.

April 15, 2012, 07:44 AM

Graham

I suggest you contact a US member here and ask them to contact the seller to change the listing to worldwide.

April 15, 2012, 08:03 AM

Cobalt_Blue

Thanks Graham, I have thought about that, but as I'm still fairly new I don't know anyone and I didn't want to be too intrusive asking random members. Can you recommend anyone? Thanks again.

April 15, 2012, 09:28 AM

igman7

I have sent the seller a note advising them that if they want to have Internationial biddders see and bid on their items, they need to offer a shipping option. Hope this helps.

April 15, 2012, 11:47 AM

Cobalt_Blue

Thanks very much igman, I really appreciate the effort you went to.

April 15, 2012, 01:15 PM

JOHN LEVITT

I have come across this problem several times myself and I usually contact the seller via the "Ask a Question" facility asking them if they would accept a bid from outside the US. On most occasions I receive a favourable answer with the shipping sorted out if I am successful. I have been so I know it works. I have also experienced one seller (twice) not only not answering the question but also removing the items from the site.

regards

John

April 15, 2012, 08:21 PM

igman7

The seller sent me a note that he was changing his shipping to allow international bids. Good luck!

April 17, 2012, 09:18 AM

Cobalt_Blue

Big thanks Igman, your e-mail did the trick and I managed to buy it. I really appreciate the effort you went to.

April 17, 2012, 12:04 PM

treksearcher

quote:
Originally posted by JOHN LEVITT:
I have come across this problem several times myself and I usually contact the seller via the "Ask a Question" facility asking them if they would accept a bid from outside the US. On most occasions I receive a favourable answer with the shipping sorted out if I am successful. I have been so I know it works. I have also experienced one seller (twice) not only not answering the question but also removing the items from the site.

regards

John

Hi John

Sometimes sellers have their settings set up so that you can't even send them a question using the Ask a Question facility if you are an International buyer, this is the problem Cobalt_Blue was having and I have had in the past.

April 17, 2012, 01:05 PM

igman7

quote:
Originally posted by Cobalt_Blue:
Big thanks Igman, your e-mail did the trick and I managed to buy it. I really appreciate the effort you went to.

Not a problem, I saw that it had sold and was hoping that you were able to snag it. Good luck on the break!

April 17, 2012, 03:58 PM

JOHN LEVITT

quote:
Originally posted by treksearcher:
quote:
Originally posted by JOHN LEVITT:
I have come across this problem several times myself and I usually contact the seller via the "Ask a Question" facility asking them if they would accept a bid from outside the US. On most occasions I receive a favourable answer with the shipping sorted out if I am successful. I have been so I know it works. I have also experienced one seller (twice) not only not answering the question but also removing the items from the site.

regards

John

Hi John

Sometimes sellers have their settings set up so that you can't even send them a question using the Ask a Question facility if you are an International buyer, this is the problem Cobalt_Blue was having and I have had in the past.

Treksearcher

Of course you are absolutely correct, I too have experienced that problem which I had forgotten.

Many thanks for the reminder.

regards

John

May 04, 2012, 09:02 PM

allender

quote:
Originally posted by igman7:
The seller sent me a note that he was changing his shipping to allow international bids. Good luck!

And he actually did so later that day. The seller was a newbie, and probably didn't even realize his settings were screwed up. Cobalt_Blue, it looks like you went back to the same guy for a second copy, so it proves that a seller is wise to be responsive when Igman7 points things out to him!