This issue still hasn't come to me. I'm beginning to think I'm going to wind up paying double from my LHS, assuming they have it when I make the trip.

quote:

Originally posted by Raven:
This issue still hasn't come to me. I'm beginning to think I'm going to wind up paying double from my LHS, assuming they have it when I make the trip.

My Local Comic Shop received it this week.
Good luck!

quote:

Originally posted by Heroes For Hire:

quote:

Originally posted by Raven:
This issue still hasn't come to me. I'm beginning to think I'm going to wind up paying double from my LHS, assuming they have it when I make the trip.

My Local Comic Shop received it this week.
Good luck!

I just got back from my LHS and it was there, so I picked up a copy. Better to have two than none. If the subscription copies started to be received back in mid-January, I kind of think this is too long to wait. Not worth complaining to customer service.

The local comic store has the new NSU today, Feb 22

It never got mailed to me. I'm curious if those other subscribers who posted are still missing it, or if it did arrive? Was the problem with the issue or just me?

I still have not received my subscription copy in the mail.

I just emailed Beckett customer service requesting a replacement issue be sent. Let's see if I get it.

This message has been edited. Last edited by: andynova,

They were great about sending me a replacement. It took about a week.

Was just informed that the secret Santa gift subscription was “not in the system”. So, I am out of luck on my subscription. Frick them. Beckett gives zero cares about their customer service. I see most of you on Facebook groups or elsewhere. I refused to support them or this site any longer.

quote:

Originally posted by barobehere:
Was just informed that the secret Santa gift subscription was “not in the system”. So, I am out of luck on my subscription. Frick them. Beckett gives zero cares about their customer service. I see most of you on Facebook groups or elsewhere. I refused to support them or this site any longer.

I wonder if Deena had the some problem

quote:

Originally posted by Heroes For Hire:

quote:

Originally posted by barobehere:
Was just informed that the secret Santa gift subscription was “not in the system”. So, I am out of luck on my subscription. Frick them. Beckett gives zero cares about their customer service. I see most of you on Facebook groups or elsewhere. I refused to support them or this site any longer.

I wonder if Deena had the some problem

No, I didn't have the same problem. I wish it was me, instead of barobehere, that had the problem. Harris and I have both been in touch with customer service about the issue. The gift subscription was paid for on November 5th, the credit card was charged, and a confirmation email was received by the gifter with all of the appropriate information as to who would receive the subscription. All of this information has been provided to customer service. I'm inclined to give them a day or two to investigate and rectify the situation. I do hope they profusely apologize to barobehere for their treatment of him in addition to providing the paid for subscription.

Deena

I just got email saying that they have shipped barobehere's Feb/March issue and that his subscription ends with the December issue.

That’s awesome news!

quote:

Originally posted by Deena:
I just got email saying that they have shipped barobehere's Feb/March issue and that his subscription ends with the December issue.

quote:

Originally posted by andynova:
I still have not received my subscription copy in the mail.

I just emailed Beckett customer service requesting a replacement issue be sent. Let's see if I get it.

Yippee. Some good news. I received a replacement issue in yesterday's mail. It was sent first class mail in a separate large envelope. Thanks Beckett!

Hi Subscribers,

We apologize for the inconvenience.

We request to all subscribers, please email your queries to subscriptions@beckett.com or call us on our toll free number 866-287-9383.


Thanks
Marcus