Wondered if anyone has had their mystery boxes or 1914 Preview sets yet? Website says shipping from 15th December.

Has anyone received there boxes yet. I have emailed Jason a couple of times in the last few days with no reply.

If anyone does hear from Jason, would they please post here?

I still have not received my Beyond Stoker's Dracula order and I've emailed him several times about it. I hope that everything is OK there but I'd like to know my order status. Just a simple reply will do.

This is a reply I got from Jason In December. Seems they are having issues getting Emails. "Gerry: send me your details to this email address: cultstuff@gmail.com seems a fair amount of our mail is not being forwarded." As soon as I replied, he sent out my mystery box and it arrived Dec 24th. Jason was very quick to reply. Hope this helps.

Thanks Gerry. I just sent Jason an email at cultstuff@gmail.com. Hoping that third time's a charm!

quote:

Originally posted by Gerry609:
This is a reply I got from Jason In December. Seems they are having issues getting Emails. "Gerry: send me your details to this email address: cultstuff@gmail.com seems a fair amount of our mail is not being forwarded." As soon as I replied, he sent out my mystery box and it arrived Dec 24th. Jason was very quick to reply. Hope this helps.

So, three emails, three different email addresses, no replies. I don't "do" Facebook but looking at Cult-Stuff's public FB page, I can see by the comments that I'm not the only one who has not yet received their Beyond Stoker's Dracula order.

I do hope that everything's OK but really, this is getting old. If anyone gets in contact with Jason after this, would you please ask him to drop by this forum, since apparently my emails aren't getting through? Thanks!

I'm unfortunately still owed APs from Cult-Stuff for numerous sets with no resolution. I've sent many e-mails over the months but have sadly not gotten anywhere...

quote:

Originally posted by SHouseman:
I'm unfortunately still owed APs from Cult-Stuff for numerous sets with no resolution. I've sent many e-mails over the months but have sadly not gotten anywhere...

Sigh, that's not good, especially if it started before the move.

To be fair, I have never had any issue with purchasing their product or contacting them before. I really do understand that things go wrong but all I'm asking for is a simple reply. If they are having issues and are aware that customers are missing product, you would think they might at least visit the various hobby boards in an effort to find folks who are having these issues. Ignoring the problem is not the way to handle the customer service end of your business.

Good news Debi, I sent Jason a Facebook message a couple of hours ago and just got a reply! He says he's close to caught up so hopefully that will put a few minds at rest and given a little more time everyone will start to receive their stuff. My mystery box is shipping this week!

That is good news, Gavin! Meant to post that I also heard from Jason within the past 24 hrs. Looks like he's now starting to wade through the backlog, so the hope is that my Dracula order will go out this week as well!

quote:

Originally posted by dcole:
That is good news, Gavin! Meant to post that I also heard from Jason within the past 24 hrs. Looks like he's now starting to wade through the backlog, so the hope is that my Dracula order will go out this week as well!

My Mystery Box, 1914 pack and a Beyond Stoker's Dracula pack were delivered on Saturday. I was out so only picked them up today but if you are waiting for something hopefully it won't be long.

quote:

Originally posted by Zero:
My Mystery Box, 1914 pack and a Beyond Stoker's Dracula pack were delivered on Saturday. I was out so only picked them up today but if you are waiting for something hopefully it won't be long.

Excellent! No sign of my Dracula packs yet but I remain hopeful that I'll see them in the next week or two.

My dealer said they had their boxes come yesterday and so I will have mine tomorrow .