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Gold Card Talk Member
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I posted this in the box breakdown section but felt it was such a great example of customer service that I should post it again in its own topic.

I had a very poor break of costumes in a case of Dexter season three with multiple duplicates of cards C14 to C21 and no cards between C1 and C13.

I contacted Tom Angel by e-mail and he replied the same day and is swapping my duplicates for cards I do not have Thumb Up .

As all the boxes had the correct number of premium cards in them he did not have to do anything but he went the extra mile for a collector and I am very grateful for that.

He even apologised for not being able to give me every card I was missing.Tom,no apology necessary,I only wish all card companies were like you.
 
Posts: 2564 | Location: Sutton Coldfield England | Registered: August 09, 2002Reply With QuoteReport This Post
Platinum Card Talk Member
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Nice job, Tom! Thumb Up

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"The problem, I'm told, is more than medical."
 
Posts: 5789 | Location: Brielle, NJ | Registered: April 03, 2002Reply With QuoteReport This Post
Gold Card Talk Member
Picture of Electrawoman Cards f/k/a jane
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Agreed. Tom/Breygent is VERY good with customer service. I got a dud Hollywood Poster box once. Not only did he send me a REALLY nice sketch, but he sent an autograph too. Above and beyond. Thumb Up

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Anne Welles - "You've got to climb Mount Everest to reach the Valley of the Dolls."

 
Posts: 3213 | Location: Queens NYC | Registered: September 21, 2003Reply With QuoteReport This Post
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