quote:

Originally posted by X:

Be that as it may, these Martineck cards were some of the first rewards cards in the catalogue when it came about, and have languished there a good few years. And accross all those years not one person, including yourself, had time to scan one card, or a couple, add it to a website and label it sample?

Hey X,

As you state they have been around for a while and right now there are 3 of them in ebay stores just sitting for many months.

Many companies here in the US are not doing well because of the recession. And instead of asking the companies to do more, a simple google search or ebay search will get better results.

You really don't want my answer to this, do you?

In short, umpteen years ago when I chose NOT to scan cards, I did it for several reasons.

Whether you agree or disagree with that decision, that's fine, but don't accuse me or being lazy or shiftless and say "and accross all those years not one person, including yourseld, had time to scan one card" - of course I had the time (well not really, but I'm sure I could have found time) but MY decision was NOT to scan them, on purpose, willfully - to allow collectors to have some element of surprise AND to reduce the complaints of "I didn't get the one I wanted!" or "I thought the ones I was going to get was one of the "two or three" scanned - this one looks nothing like those!"

Reduction of complaints, adding a bit of surprise. I still stand by that decision

Disagree with my decision - that's cool. But don't accuse me of anything.

And anyway, I don't work there anymore so I've not a clue what they're doing or what they're not doing. The best way to get THAT answer is to email custrelations@scifihobby.com

quote:

Originally posted by Scifi_Collector:

quote:

Originally posted by X:

Be that as it may, these Martineck cards were some of the first rewards cards in the catalogue when it came about, and have languished there a good few years. And accross all those years not one person, including yourself, had time to scan one card, or a couple, add it to a website and label it sample?

Hey X,

As you state they have been around for a while and right now there are 3 of them in ebay stores just sitting for many months.

Many companies here in the US are not doing well because of the recession. And instead of asking the companies to do more, a simple google search or ebay search will get better results.

The minute those sketches on eBay are sold, they won't be there for anyone to see. That is a more valid point don't you think?

The recession wasn't in full swing when these cards were added to the catalogue, and even if it were, scanning a card, or a 9-card page would not tip the company over the edge causing them to go under. Thats absurd! (And more than a little tenuous).

I never knew that making a suggestion, and outlining the reason for said suggestion, to benefit customers/collectors who may visit the scifihobby website was such a faux par.

I agree with Joanna. If you have questions about how Rittenhouse is handling their own program, give them a shout rather then come here and essentially call them lazy. That's basically bashing of the company and you know how NSU feels about that.

quote:

Originally posted by Over_Worked_Mom:
You really don't want my answer to this, do you?

In short, umpteen years ago when I chose NOT to scan cards, I did it for several reasons.

Whether you agree or disagree with that decision, that's fine, but don't accuse me or being lazy or shiftless and say "and accross all those years not one person, including yourseld, had time to scan one card" - of course I had the time (well not really, but I'm sure I could have found time) but MY decision was NOT to scan them, on purpose, willfully - to allow collectors to have some element of surprise AND to reduce the complaints of "I didn't get the one I wanted!" or "I thought the ones I was going to get was one of the "two or three" scanned - this one looks nothing like those!"

Reduction of complaints, adding a bit of surprise. I still stand by that decision

Disagree with my decision - that's cool. But don't accuse me of anything.

I havn't accused you of anything as far as I am aware. Just speculated that whoever, not necessarily just you, may not have had time to scan cards. Hardly and insult or anything to get in a flap about. It certainly can happen and is a legitimate reason why images don't get posted on websites.

Anyway, thanks for offering the rationale behind the process.

Will have to agree to disagree on this one. Either that or you can call me plain ol' crazy for thinking it would be nice, and helpful, if a company showcased their products. Free or otherwise.

quote:

Originally posted by H_Toser:
I agree with Joanna. If you have questions about how Rittenhouse is handling their own program, give them a shout rather then come here and essentially call them lazy. That's basically bashing of the company and you know how NSU feels about that.

OMG! When did I call them lazy? I believe I said, it 'screams lack of effort', there are many reasons why something is 'lacking', such as not having the facilities, not having the thought or inclination, or just not having the time (all of which are miles apart from being 'lazy' - sorry if you read it that way). My comment is not my opinion stated as fact but an observation from a causal observer/customer. There are reasons for everything, but the customer only see's what is on the outside - the corporate image. Not having images from any manufacturer is not helpful whichever way you spin it. Even if its commonplace in the industry.

I'm not bashing RA or their scheme. As I have said in many threads I think the rewards scheme is a fantastic thing, and in one way puts RA head and shoulders above the rest. But if I'm going to spend rewards points, I'd like a rough idea from the manufacturer what I'd be getting. I don't think thats unreasonable or insulting, its an opinion I'll offer up knowing that I am not asking the earth, and in the knowledge that RA read these boards. And should anyone else go "yeah I wouldn't mind a stock representative image too, it sure would help me" then that only adds some credence to some points I've mentioned. Having a discusion in the open amongst the end-consumers to gain some consensus can be more productive than being the stereotypical lone-whiney-nut-complainer-consumer-e-mailer who heckles a company's customer service. Or maybe not and we should just shut the forums down lest there be, heaven forbid, any more constructive criticism.

This message has been edited. Last edited by: X,

Well i stand by the comment i made earlier in the thread. If i am going to redeem some of my precious points i would like to see what it is i am redeeming them for, sounds reasonable to me.

Joanna decided to do it another way when she was there but that is past history now.

The new lady ( sorry i have forgotten her name ) may have nothing to do with that part of the business and i think the suggestion of emailing her and asking is the best way to go.

The phrase "never look a gift horse in the mouth" springs to mind

People can we please keep it friendly?

All I wanted to know was what the cards may look like to see if they were worth me redeeming 1500 points for.

make-mine-marvel just checked out the two Daelen cards, I like the one with Voyager's window in the background.

This message has been edited. Last edited by: AJJ,

quote:

Originally posted by X:
Or maybe not and we should just shut the forums down lest there be, heaven forbid, any more constructive criticism.

They are not your forums to shut, but you should respect the forum owner or is that too difficult?

quote:

Originally posted by wolfie:
Well i stand by the comment i made earlier in the thread. If i am going to redeem some of my precious points i would like to see what it is i am redeeming them for, sounds reasonable to me.

So you e-mail RA tell them you have 1500 points and could you have a scan of the relevant sketch cards - WHERE is the problem?

quote:

Originally posted by hammer:

quote:

Originally posted by wolfie:
Well i stand by the comment i made earlier in the thread. If i am going to redeem some of my precious points i would like to see what it is i am redeeming them for, sounds reasonable to me.

So you e-mail RA tell them you have 1500 points and could you have a scan of the relevant sketch cards - WHERE is the problem?

To be honest, I'm neither here nor there on this issue, but I'd think having many customers emailing them for the same thing would be more of waste of their time than just posting sample images.

quote:

Originally posted by Redemption:
To be honest, I'm neither here nor there on this issue, but I'd think having many customers emailing them for the same thing would be more of waste of their time than just posting sample images.

And there in lies the problem. While there have been some very valid points made on both sides of the issue, it is still RA's reward program and it is meant as a bonus for customers who purchase enough product to accumulate points.

If they get too many inquiries or too many requests for their liking they may re-evaluate its usefullness. Then everyone might lose, if you get my drift.

quote:

Originally posted by Redemption:
To be honest, I'm neither here nor there on this issue, but I'd think having many customers emailing them for the same thing would be more of waste of their time than just posting sample images.

Perhaps IF lots of customers e-mailed them asking for scans! It is of course possible that hardly anybody has actually asked!

quote:

Originally posted by hammer:
Perhaps IF lots of customers e-mailed them asking for scans! It is of course possible that hardly anybody has actually asked!

I don't think that will happen. In reading this thread there are only 2 people who really want RA to post the sketches and everyone else is satisfied with looking on ebay to see what they look like.

That's my point

Hey guys, they're Martineck sketch cards, who needs images. Nuff said.

Has a little birdie at Rittenhouse been listening...?

http://www.scifihobby.com/rewa...g.cfm?SKU=SPMNSKETCH

Spider-Man Archives Sketch card by Flavio Gatti

"This is a Spider-Man Archives sketch card by Flavio Gatti, exclusive to the Rittenhouse Archives rewards program. Flavio Gatti's sketches were not found in the packs and can only be obtained throught this program.

We will NOT be taking requests for specific characters. All of the sketch cards have been sleeved and top loaded. They are currently all sealed in envelopes, so that the selection is random, just as it would be if you purchased a box of cards."

Accompanying the disclaimer is a sample image showing 9 cards.


So kudos from this collector to RA for going to extra lengths on their already great Rewards scheme. The images would certainly help me make a decision if I were in the position to drop 5000 points.

There was one part of the quote from the Rittenhouse site you forgot to put...* Only open to US and Canadian Residents *. Looks like Ebay gets the business and I get to keep my points.

It is nice to see something else out there, but 5000 points is way too much in my opinion. Nice cards (looks like he posted all of them including possible rejects on his DA site) but without the pedigree of a Warren Martineck or Monte Moore, I think 2500 points would be more like it.