Bit later than usual, but when will they get here?This message has been edited. Last edited by: hammer,
May 27, 2016, 10:44 AM
Raven
Not yet received over here either.
June 02, 2016, 03:44 PM
AUST
Does anyone from NSU or Becket have any idea when the new issue will be with U.K. subscribers..?
June 04, 2016, 07:22 AM
hammer
We used to complain when it got here a week before the issue date - now nothing today, so no magazine until 6th at least. Disappointing start.
June 06, 2016, 11:46 AM
hammer
Nothing today
June 06, 2016, 04:03 PM
AUST
Still nothing here...really poor start for the Becket handover regarding U.K. subscribers copys.
June 06, 2016, 07:05 PM
Heroes For Hire
That's horrible. I wonder if you'd getting faster by purchasing it from Beckett via eBay today. Of course, you already paid for your subscription and there's no sense to pay for it twice
June 07, 2016, 01:43 AM
hammer
At $14 postage it really would be a double whammy
June 07, 2016, 11:04 AM
hammer
Nothing today
June 08, 2016, 05:27 PM
Graham
It's getting a bit silly now
June 09, 2016, 02:24 AM
hammer
Any news from NSU on what is happening to European subscription copies?
June 09, 2016, 11:54 AM
Raven
Has anyone tried calling Beckett's customer service line yet?
It's always a hassle to deal with a call center, but they may be able to find the problem. At least you are formally telling them that there is a problem.
June 09, 2016, 12:01 PM
Triple-Frog
From the UK that would cost about the price of the magazine unfortunately . I would hope someone from Beckett is looking at this forum and maybe tell us on here what the holdup is.
June 09, 2016, 12:03 PM
Raven
Sorry, I didn't realize that. We dial the 800 numbers and it is usually a free call.
June 09, 2016, 12:05 PM
Ted Dastick Jr.
Has anyone in the US received theirs yet?
June 09, 2016, 12:15 PM
Raven
Ted, mine went missing. I did go through customer service because I have a Beckett account set up based on another purchase.
They confirmed my subscription and sent me a replacement copy a couple of days ago. The original one has yet to show up.
So customer service was fine for me, but I don't know what happened.
June 09, 2016, 02:24 PM
H_Toser
Here's a message on behalf of Beckett Media for our overseas subscribers...
Delivery of overseas subscription copies of the June/July issue of Non-Sport Update has been delayed due to postal issues beyond the control of Beckett Media. We expect delivery of that issue to begin in one week. We certainly apologize for the inconvenience and appreciate our readers’ concerns with the situation. We, too, want the issue in your hands as soon as possible. For further details please call 866-287-9383 or e-mail us at subscriptions@beckett.com
Contacted Beckett through the PayPal messaging system (option used for paying subscription) they were very quick to respond when you ask what is happening via that method...lol
June 11, 2016, 05:56 AM
JOHN LEVITT
Two minutes ago the postlady delivered two yellow envelopes, one opened, the other not. Both were NSU magazine I have been waiting for and both had the DR Who cover. One envelope was mailed on 6th June with a handwritten address and the other mailed on 7th June with a printed sticker address label. I believe both were mailed from Dallas, Texas.
regards
John
____________________
June 11, 2016, 08:33 AM
hammer
Fair play, I also got a dr who copy in the post. Many thanks to beckett for sorting this.This message has been edited. Last edited by: hammer,
. I would hope someone from Beckett is looking at this forum and maybe tell us on here what the holdup is.